metro4d link Platform Account Terms
We at metro4d link maintain a set of account terms that govern how our platform operates and what we expect from our users. These terms apply to all account holders who access our sportsbook, live-dealer tables, slot games, and esports markets. We designed these terms to ensure fair play, protect user data, and provide clarity on how deposits, withdrawals, disputes, and account closures work on metro4d link.
Our metro4d link platform is available only where local law permits our services to operate. Users are responsible for verifying that their access and use comply with their own jurisdiction's regulations before opening an account. We do not offer our services in jurisdictions where online wagering is prohibited by law.
This guide outlines the core terms that govern your relationship with metro4d link, our policies on account verification and payments, and the dispute resolution process we follow.
Account opening and verification on metro4d link
When you open an account on metro4d link, we require you to provide accurate personal information, including your full legal name, date of birth, and contact details. We use this information to create your unique account identifier and link it to our payment systems (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not share your personal data with third parties without your consent, except where required by law.
We at metro4d link enforce account verification before your first withdrawal. This process, known as Know Your Customer (KYC) verification, involves submitting a government-issued identification document (such as a national identity card) and proof of address (such as a utility bill or bank statement). Our verification team reviews these documents within a standard timeframe and confirms your account status in the metro4d link dashboard. Until verification is complete, your account remains in "unverified" status, and you may deposit funds but cannot withdraw them.
Keep your metro4d link account secure
We recommend that you change your password regularly, never share your login details, and enable two-factor authentication if available. We at metro4d link are not responsible for unauthorized access resulting from compromised credentials.
Deposits and withdrawals on metro4d link
We at metro4d link accept deposits through multiple payment methods tailored to Indonesian users in Jakarta, Surabaya, Bandung, Medan, and Semarang. Our supported e-wallet options include mobile banking, local payment, online payment, e-wallet, and mobile banking. We also accept local payment (Quick Response Code Indonesian Standard) for mobile transfers. For users preferring bank transfers, we support virtual accounts from online payment, e-wallet, mobile banking, and local payment. All deposits are processed through our secure payment gateway and appear in your metro4d link account balance after the bank or e-wallet provider confirms the transaction.
Our metro4d link withdrawal policy requires that you request payouts from your verified account only. When you initiate a withdrawal, we process it through the same payment method you used for your most recent deposit (or another method you have registered). Withdrawals from metro4d link are subject to standard bank or e-wallet processing times; we do not guarantee specific withdrawal timeframes. During high-traffic periods (such as around Liga 1 weekends or Piala AFF tournaments) or around major holidays (Idul Fitri, Idul Adha, Imlek, Nyepi), processing may take longer than usual. We recommend that you factor in these processing windows when planning your financial needs.
Bonus terms and promotional conditions on metro4d link
We at metro4d link periodically offer bonuses, free spins, or promotional credits to new and existing users. All promotions are subject to specific terms, which we display prominently in the metro4d link dashboard when a promotion is active. These terms typically include a turnover requirement (the number of times a bonus must be wagered before it can be withdrawn), minimum odds, eligible game categories, and expiration dates. We reserve the right to withdraw or modify any promotion at any time by updating the terms in our metro4d link account settings.
Bonuses offered on metro4d link are non-transferable and apply only to the account for which they were issued. We do not allow users to combine multiple bonuses, stack promotional offers, or use bonus funds for sports markets on our live-dealer or sportsbook areas unless explicitly stated in the promotion terms. If we detect bonus abuse—such as rapid deposits and withdrawals designed to claim multiple bonuses or circumvent turnover requirements—we reserve the right to forfeit the bonus balance and any associated winnings.
Account suspension and closure on metro4d link
We at metro4d link may suspend or close an account if we detect suspicious activity, multiple failed verification attempts, or violation of our terms. We will notify you of any account action through your registered email or phone number on file. If your account is suspended, you will not be able to access metro4d link, place wagers, or withdraw funds until the matter is resolved. If we close your account permanently, any remaining balance will be held pending the outcome of our investigation.
You may request account closure yourself at any time by contacting our support team through the metro4d link dashboard. We will process your closure request within a standard timeframe and pay out any remaining balance to your registered withdrawal method after KYC verification is complete.
Dispute resolution and liability on metro4d link
If you dispute a transaction, outcome, or account action on metro4d link, we ask that you contact our support team within fourteen days of the incident. We will investigate your dispute and provide a written response outlining our findings. If we determine that an error occurred on our platform, we will correct it and apply any necessary adjustments to your account. If we find that the transaction or outcome was correct according to our game rules and system logs, we will explain our decision and refer you to our dispute escalation process.
We at metro4d link use certified random-number generators to ensure all outcomes (live-dealer results, slot spins, and esports match outcomes) are fair and unpredictable. We do not guarantee any specific result or outcome from any wager placed on our platform. Our liability for errors, technical failures, or service interruptions is limited to the refund of the direct transaction amount in dispute; we are not liable for consequential losses, lost profits, or indirect damages resulting from your use of metro4d link.
These terms are governed by the laws applicable in our operational jurisdiction. By using metro4d link, you agree to resolve disputes through our internal process first before pursuing any external legal remedies. Our services are available only where local law permits, and you are responsible for ensuring your use complies with all applicable regulations in your jurisdiction.