metro4d link Privacy Policy
This page describes what we collect when you use metro4d link and how we keep that data protected. We at metro4d link take privacy seriously and have designed our data practices to be transparent and compliant with applicable regulations in the jurisdictions where we operate. Our policy covers account registration, payment processing, game activity, and communication with our support team.
We collect personal information only when necessary to deliver our services—account creation, identity verification (Know Your Customer / KYC), payment transactions, and customer support. We do not sell your data to third parties for marketing purposes. We store your information on secure servers and use encryption for sensitive data such as payment details and account credentials.
If you have questions about our privacy practices on metro4d link, or if you wish to request access to or deletion of your personal data, our support team can assist you. Read on to understand exactly what we collect, how we use it, and what rights you have.
What we collect on metro4d link
Account registration data
When you create an account on metro4d link, we collect your email address, username, password (stored encrypted), and account security information such as security questions or two-factor authentication settings. We do not require your full name, date of birth, or phone number until you proceed to account verification or make a deposit.
Identity verification (KYC) data on metro4d link
If you intend to deposit funds or withdraw winnings from metro4d link, we are required by financial regulations to verify your identity. We collect your full name, date of birth, residential address, and government-issued identification number. We may request a copy of your identification document (passport, national ID, or driver's licence) and proof of address (utility bill, bank statement, or rental agreement). We verify this data against official databases to prevent fraud and comply with anti-money-laundering (AML) requirements. Our metro4d link KYC process is mandatory before your first withdrawal request.
Your KYC data is encrypted on metro4d link
We store all identity verification documents and personal data on secure, encrypted servers. We do not share your KYC documents with third parties outside our verification and compliance team.
Payment and transaction data
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction records including the amount, method, timestamp, and status. We retain these records for audit, reconciliation, and regulatory purposes. Our metro4d link does not store your payment credentials (credit card numbers, e-wallet passwords) directly; payment processing is handled by certified third-party payment processors. We store only a reference token that allows us to match deposits to your account.
Gaming activity on metro4d link
We record all your gaming activity on metro4d link: which games you play, your stakes, outcomes, session timestamps, and resulting balance changes. We use this data to settle payouts correctly, detect fraud, and comply with regulatory reporting requirements. Our metro4d link stores this information for a minimum of five years after each transaction.
Device and access information
When you access metro4d link, our servers automatically record your IP address, device type (mobile, tablet, desktop), operating system, browser type, and approximate geographic location (based on IP). We use this information to detect unauthorized access attempts, prevent account takeover, and analyze platform performance. Our metro4d link does not track your activity outside our platform.
Communication data
If you contact our metro4d link support team via email or in-app chat, we retain copies of those conversations. We use this data to respond to your queries, resolve disputes, and improve our support processes. Our support team may also collect additional information (such as account details or game session references) during these interactions to troubleshoot issues.
How we use your data on metro4d link
Service delivery
Our primary use of your data is to deliver metro4d link services: creating and securing your account, processing deposits and withdrawals, settling gaming outcomes, and providing customer support. We cannot operate metro4d link without this data.
Compliance and fraud prevention
We use your identity, payment, and activity data to comply with financial and anti-gaming regulations in our operating jurisdictions. We screen all players against sanctions lists and monitor for suspicious patterns (such as rapid deposits and withdrawals or unusual betting behavior) to prevent fraud and money laundering. Our metro4d link may freeze accounts or delay withdrawals if we detect suspicious activity, and we may request additional documentation to verify the legitimacy of transactions.
Improvement and analytics
We analyze aggregated, anonymized gaming data (not linked to individual players) to understand how our metro4d link community uses live-dealer tables, sportsbook markets, slot games, and esports markets. We use these insights to optimize our platform, add new games, and adjust table limits. This analysis does not involve selling data to third parties.
Third-party processors
We engage third-party service providers to deliver metro4d link services:
- Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet handle payment transactions. We share only the minimum data necessary to process your deposits and withdrawals.
- Identity verification providers: Our metro4d link uses certified KYC vendors to verify your identity against government records. These vendors are contractually bound to keep your data confidential.
- Cloud infrastructure providers: Our metro4d link servers are hosted by certified data-center operators. We use encryption and access controls to limit who can view your data.
- Email and communication services: We may use third-party email providers to send account notifications and support responses. These vendors are contractually prohibited from using your data for any purpose other than delivering our communications.
Data retention on metro4d link
We retain account registration data for as long as your metro4d link account is active, plus five years after closure. We retain KYC documents for seven years to comply with financial reporting regulations. We retain gaming transaction records for a minimum of five years. We retain payment records for seven years. After these periods, we delete or anonymize your data unless legal holds or regulatory requirements apply.
Your rights regarding your data on metro4d link
You have the right to:
- Request access to all personal data we hold about you on metro4d link.
- Request correction of inaccurate data.
- Request deletion of your account and associated data (subject to retention requirements for financial records).
- Opt out of non-essential communications (marketing emails or promotional notifications).
- Request a copy of your data in a portable format.
To exercise any of these rights, contact our metro4d link support team. We will respond to requests within thirty days.
Cookies and tracking on metro4d link
Our metro4d link uses cookies to maintain your login session, remember your preference settings, and analyze usage patterns. We do not use cookies to track you across other websites. You may disable cookies in your browser settings, but doing so may impair metro4d link functionality.
Changes to our metro4d link privacy policy
We may update this policy to reflect changes in our practices or applicable regulations. We will notify you of material changes by email or by posting a notice on metro4d link. Your continued use of our platform after such changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed.
Jurisdiction and applicable law
Our metro4d link privacy practices comply with regulations in the jurisdictions where we operate. Our services are available only where local law permits. Your personal data may be stored on servers located outside your home jurisdiction, but we maintain the same security and confidentiality standards regardless of server location.