metro4d linkFrequently Asked Questions

Opening an account on metro4d link begins with visiting our registration page and entering your email address, chosen username, password, mobile number, and confirming your agreement to our terms and conditions. Once registered, we send a verification link to your email; click it to activate your account. Next, we conduct Know Your Customer (KYC) verification by requesting a government-issued ID (such as a passport or national ID card) and proof of residency (utility bill or bank statement). Submit these documents through your account dashboard. Our compliance team reviews them and notifies you once verification is complete. After KYC approval, you can make your first deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet). Once your deposit is confirmed, you can access all metro4d link game categories: live-dealer tables, sportsbook coverage (Liga 1, Piala AFF, Champions League), slots, and esports markets.

We at metro4d link require two documents for account verification. First, a government-issued photo ID such as a national identity card, passport, or driving license—the document must be valid and clearly show your full name, date of birth, and photograph. Second, a proof of residency such as a utility bill (electricity, water, or internet), recent bank statement, or government letter addressed to your name at your current address. The residency document must have been issued within the last three months and clearly display your address. Submit clear, legible photographs or scans of both documents through your metro4d link account dashboard. Our compliance team typically reviews submissions within a standard business timeframe. If documents are rejected, we notify you of the reason and allow you to resubmit corrected versions. Having these documents ready before registration speeds up the verification process, particularly if you plan to withdraw funds soon after your first deposit.

We at metro4d link support flexible deposit amounts across our range of payment methods. Minimum and maximum deposit values vary slightly by payment method to accommodate different user preferences. E-wallet methods—mobile banking, local payment, online payment, e-wallet, and mobile banking—typically have lower minimum deposits to encourage frequent small transactions, while local payment transfers and bank virtual accounts (online payment, e-wallet, mobile banking, local payment) may have slightly different ranges. Your exact deposit range is displayed at the point of transaction in your metro4d link account dashboard, so you can see the applicable limits before proceeding. If you wish to deposit a specific amount and are unsure whether it falls within the allowed range, contact our support team. We do not impose an overall account balance cap, meaning you can accumulate funds from multiple deposits. Deposits via e-wallets typically confirm within minutes; bank transfers may take longer depending on your bank's processing window.

Yes, we at metro4d link accept deposits through virtual account transfers from all major Indonesian banks: online payment, e-wallet, mobile banking, and local payment. When you choose a bank transfer during checkout in your metro4d link account, we provide you with a unique virtual account number for that transaction. Transfer the funds from your personal bank account to this virtual account using your bank's mobile app or online banking platform. The transfer typically confirms within a standard processing window; you will receive a notification in your metro4d link account once the deposit is received. Virtual account transfers are secure and reduce the need to share sensitive banking details directly with metro4d link. Bank transfer deposits may take longer than e-wallet methods (online payment, e-wallet, mobile banking, local payment) because they pass through your bank's verification process, but they are equally reliable. If you experience a delay, check your bank statement to confirm the transfer was sent to the correct virtual account number. Contact our support team if a transfer is not reflected in your metro4d link account within the standard timeframe.

We at metro4d link display applicable promotions and bonus codes during the deposit step of your account checkout. If a promotion code is active on metro4d link, an input field appears labeled "Promotion Code" or "Bonus Code" on the deposit page. Enter the code exactly as provided (case-sensitive) and confirm your deposit. The promotion is then applied to your account balance after the deposit is processed. If you have already deposited without entering a code and missed a promotion, contact our support team—they may be able to assist depending on the terms of the specific promotion. Note that each promotion on metro4d link has specific eligibility requirements, expiration dates, and terms; we display these details near the promotion code field. Some promotions are country-specific or apply only to certain payment methods, so always review the terms before attempting to apply a code.

metro4d link offers four main game categories. Our live-dealer tables feature professional dealers streaming from multiple-camera studios, including blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo with variable table limits to suit different budgets. Our sportsbook covers football tournaments and leagues (Liga 1, Piala AFF, Champions League, Premier League), motorsport (MotoGP), and racquet sports (badminton). Our slot games include titles such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Our esports markets cover competitive tournaments in Mobile Legends, Free Fire, and PUBG Mobile, allowing users to explore outcomes in organized esports events. Each category is accessible from your metro4d link account dashboard, organized by tabs or menu items. First-time users often begin with live-dealer tables because of the interactive dealer experience; others prefer sportsbook markets covering Liga 1 or esports tournaments. Explore each category to find what suits your interests.

We at metro4d link protect your account data using encryption for all data in transit (between your device and our servers) and at rest (stored on our servers). Your password is never stored in readable form; instead, we store a hashed version that cannot be reversed. Personal information (name, address, ID number) collected during KYC verification is kept secure and is never sold or shared with third parties except as required by law or to process payments. Our data-handling practices comply with applicable privacy regulations in the jurisdictions where metro4d link operates. You can review our full privacy policy for details on data retention, user rights, and how to request data deletion. If you suspect your account has been compromised, change your password immediately and contact our support team. Enable two-factor authentication (2FA) in your account settings for an additional layer of protection, particularly if you access metro4d link from shared devices.

Our metro4d link support team is available to assist with account questions, payment issues, game technical problems, and general inquiries. You can reach us through the "Contact Support" or "Help" link in your account dashboard, which typically opens a chat interface or email form. Provide a clear description of your issue and any relevant details (such as transaction ID or error message), and a support agent will respond to you. Response times vary depending on the volume of inquiries; urgent account-security issues typically receive faster attention. You can also visit our FAQ page (this page) or review our terms and conditions or legal notice for self-service answers to common questions. If your issue involves account verification delays, payment problems, or game malfunctions, providing transaction IDs or timestamps helps our support team investigate more quickly. For billing or dispute-related matters, our support team can guide you through our formal dispute resolution process.